InPost

RETURN IN SECONDS WITH 24/7 INPOST LOCKERS

There’s no printing or label required and you can avoid the usual queues. Just scan. Drop. Done.

InPost Lockers are in handy locations like supermarkets (inc. Tesco, Morrisons and Lidl) and train stations. Find your local locker here.

How it works:

1. Visit our returns portal dlsb.returns.international to generate a QR code and package up your items - there’s no need to attach anything to the outside of your parcel.
2. Scan the code on your phone at the locker
3. Put your parcel inside and shut the door

When your return is collected from the locker, a label will be applied for you by the courier.

PLEASE NOTE: all items from the same order should be returned in one parcel.

Where do I find my nearest InPost Locker?

Enter a place or postcode in InPost’s map here.
All lockers are available 24 hours a day, 7 days a week.

How do I use InPost Lockers for my return?

1. Choose Instant Returns to create a QR code dlsb.returns.international.
2. Scan the code on your phone at your local locker and select your parcel size.
3. Put your parcel inside and shut the door.

When your return is collected from the locker, a label will be applied for you by the courier.

PLEASE NOTE: all items from the same order should be returned in one parcel.

Maximum parcel size: 41cm x 38cm x 64cm.

Can I use InPost if I am an international customer?

Currently InPost is only available to UK customers- but watch this space!

How long will my InPost return take?

InPost aims to deliver all returns back to retailer within 3-5 working days. You can track the status of your return using InPost tracking here

Where can I find out more information about InPost?

You can find out more about InPost by visiting their website here

I have a question about my QR code/locker/tracking information

You may find the answer to your question in the Help section the InPost website here